Resources & Links
Event Resources
Bob Last Presentation - January 15th, 2010
Help Desk Institute (HDI)
Help Desk Institute Canadian Chapters
ITIL & ITSM
The IT Infrastructure Library, ITIL ®, is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organizations. Being a framework, it is completely customizable for application within any type of business or organization that has a reliance on IT infrastructure.
ITILsurvival
Over 100 free info pages on ITIL, the itilsurvival site offers all the products, services, documents and experiences needed for successful ITIL and IT Service Management projects and implementations.
TekTip Forums
Dialogue among professionals on work-related topics, in a non-commercial environment.
Microsoft TechNet
Tools and resources for Microsoft products
Career Corner
HDI Job Board
HDI Career Center
CalgaryJobShop.ca
Workopolis.ca
CallCareers.com
JobsCalgary.com
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