Help Desk Calgary is actively involved in regional and North American Help Desk Institute activities. This affiliation benefits our local chapter by providing direct links to the leaders in our industry and the sharing of best practices new ideas.

Getting involved with Help Desk Calgary is a an excellent way for both new and established employees as well as managers to keep up with our fast changing industry... [more]

HDC - Call for Speakers

Helpdesk Calgary is the local Calgary chapter of the Helpdesk Institute.  Each month we host a luncheon for our members and feature a guest speaker on topic that inspire, instruct and entertain our members.  The topics rotate between the 3 key elements of our business -  people, processes and technology.  Preference is given to local speakers who are willing to present on a voluntary basis to our group of 20 -35 Help Desk professionals. 

By presenting to our group you are gaining exposure to Help Desk professionals from a wide range of companies, building a network of contacts within the IT industry, and you get to practice your presentation skills! 

If you are interested in being a presenter please contact us by sending an email to:

info@hdi-calgary.org

News

May Luncheon

Let’s Talk Service Desk Tools

with Ron Yarwood 

It’s always interesting hearing about the tools that others in our industry are using in their Service Desk.  There have been advancements in Service Management support tools, ITIL driven application development, support for the mobile user, use of collaboration and enhanced communication tools and others. 

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